How to Choose the Right Property Manager in Brisbane and Gold Coast
Choosing the right property manager isn’t just about ticking boxes, it’s about protecting your investment, growing your rental returns, and making your experience as a landlord effortless.
Here’s what you need to know to make the smartest choice in Brisbane and Gold Coast.
Why the Right Property Manager Matters
A skilled property manager does far more than collect rent. They:
Maximise your rental income
Minimise vacancy periods
Handle maintenance efficiently
Protect your property legally and physically
Provide stress-free, hands-off management
The wrong manager, on the other hand, can cost you thousands in lost rent, hidden damage, or legal issues.
Choosing well from the start makes all the difference.
Choose Someone With Local Expertise
Markets like Brisbane and the Gold Coast each have unique rental dynamics. Choose a property manager who:
Understands local vacancy rates and demand trends
Knows how to price your property competitively
Has an established network of reliable trades and service providers
Tip: Ask about their experience in your property's specific suburb, not just the city overall.
Check Their Leasing Speed and Vacancy Rates
A good property manager should lease your property quickly without compromising tenant quality. When interviewing agencies, ask:
How long does it typically take them to lease a property?
What’s their current portfolio vacancy rate?
What strategies do they use to attract tenants?
Pro Tip: Lower vacancy = higher yearly income for you.
Ask About Tenant Screening Processes
Tenant selection can make or break your investment. Look for managers who:
Conduct thorough background and rental history checks
Verify employment and income
Perform credit checks where possible
Follow a structured screening and approval system
Cutting corners here can lead to costly arrears or property damage later.
Review Their Communication Style
Clear, proactive communication is essential. Before signing up, find out:
How often you’ll receive updates
Who your direct point of contact will be
How maintenance requests are communicated
Whether you get access to an owner portal or regular reports
You should never have to chase your property manager for information.
Quick Checklist: Questions to Ask a Property Manager
If you’re interviewing agencies or comparing options, use this checklist to stay focused on what really matters:
What’s your average vacancy rate?
How do you screen tenants?
What’s included in your management fee?
How often will I hear from you?
Can you show me case studies or reviews?
Keep these on hand when making your shortlist or book a free strategy call with NSRE, and we’ll walk you through it.
Understand Their Fees (And What’s Included)
It’s tempting to choose the cheapest management fee but beware: low fees often mean low service quality. Instead:
Compare what’s included in the management fee
Check if there are hidden extra charges (e.g., for inspections, lease renewals, statements)
Consider the value they deliver, not just the cost
Remember: Good management pays for itself through higher returns and fewer problems.
Look for Proven Results and Testimonials
Real client results tell the true story. Check for:
Verified landlord testimonials
Case studies of success (e.g., increased rents, improved tenant retention)
Google reviews or external ratings
A property manager who consistently delivers results will proudly showcase their track record.
Why Landlords Choose NSRE in Brisbane and Gold Coast
At North South Real Estate, we combine deep local expertise with proactive, high-touch service to maximise your returns and simplify your ownership journey.
Local experts in Brisbane and Gold Coast
Faster leasing times and higher rental returns
Zero tribunal disputes over the last 24 months
Transparent, responsive communication
Easy switch guarantee - we manage the transition for you
Ready to Maximise Your Investment?
Choosing the right property manager is one of the smartest decisions you can make as a landlord.
Let NSRE show you how effortless, profitable and protected your investment can be.